Business Coaching for Swim Schools
Owning your success
One School
For owners of a single school, success is all about deepening strengths, seizing opportunities, upgrading weaknesses and staying relevant. Scott works with school owners to help you stay true to the core business purpose, grow your reputation, and build trust with customers and staff, while delivering a great swimming experience.
Multiple Schools
Running multiple schools is all about leveraging your scale, maximising efficiencies and taking your people with you. Scott worked for a decade as Head of Operations for multi-centre organisations, managing 400+ staff and 20,000+ lessons a week. He knows what it takes to get your schools performing at the next level.
Coaches & Staff
People are the make or break of every swim school operation. Scott can work with your people to ensure your operation is running smoothly and customer experience is at the heart of everything they do. He can also teach them the skills they’ll need to develop personally and then to contribute meaningfully to your business.
Structured 4-P approach
Scott’s 4-P approach focuses on your opportunities to achieve better business outcomes. It’s designed to empower you to take control and move ahead with positivity and confidence.
People
Helps ensure the people on your team are your greatest advantage. Be the leader others choose to work beside.
Program
The best swim schools have a clearly stated objective that is clear, progressive, dynamic and that resonates with both customers and staff because it empowers swimmers to achieve.
Processes & Systems
Supportive processes deliver customers and staff positive end-to-experiences. They help staff find ways to say YES.
Performance
KPIs are vital for business success. Having the right measures in place allows you to establish targets and aspirations and drives sustainable success.
What swim schools are saying
“Scott joined Aquatic Achievers Swim Schools in 2011 … quickly becoming COO across the 5-centre swim school network due to his ability to develop staff, provide technical expertise across all levels of the program and implement customer-centric solutions to help increase customer growth”
Neil Douglas
Founder, Aquatic Achievers Swim Schools, Australia
“Running one of NZ’s largest privately owned swim schools I am always looking for people with real industry knowledge … Scott’s expertise is backed up by his genuine passion for the learn-to-swim industry along with real world experience … he will be an asset to any swim school …”
Andrew Brown
General Manager, Hilton Brown Swimming, New Zealand